ORDER INFORMATION

1. How can I find an answer to a question that isn’t in this FAQ?

K2Herbstore.com is available anytime via email at PlanteEnterprises1@gmail.com

2. Is the E-Check  the only way I can order from k2herbstore?

Yes as of now. E-check is the only way that allows us to sell k2 herb online. It is very secure and there is no need to worry about extra charges or saving your bank info, Please DO NOT use the credit card form even though it is there, we will not ship your package if you do.

3. Can I return my order for any reason?

We do not do refunds but we will do a return if unopened and unsatsified for a similar priced product. You can see all return questions by clicking here.

4. Do you ship to Everywhere in the Nation and worldwide?

Yes we ship to all 50 states. Our New Product formula is 100% legal everywhere. We ship in very discreet packaging so there is no need to worry.

5. Do you offer free shipping?

Not at this time, however this may change in the near future.

6. How long until I get my order?

Shipping times vary based on what shipping method is chosen and where you live. For USPS first-class mail delivery takes 3-4 business days (first time e-check users usually have to wait until check clears before shipment).

7. Are your products shipped in discrete packaging?

Yes, there are no k2herbstore.com logos or other distinguishing marks on the packing. All packages are shipped in USPS flat rate envelopes or white bubble mailers.

8. Can I place an order with a Visa gift card or some other prepaid card?

No, at this time we can not accept credit, debit or gift cards.

GENERAL INFORMATION

1. What is the best way to store K2 herbal incense?

It is best to store K2 herbal incense in a cool, dry, dark, air-tight container.

2. What is the most potent K2 incense?

We are always changing our products due to legality of them. But usually the more expensive the more strength it has and most popular with customers.

3. What is the most popular Herbal incense blend?

please email Planteenterprises1@gmail.com and we will let you know what the most popular blend is at that time.

4. I have been ripped off by other supposed K2 herbal incense sellers, can I trust K2HerbStore.com?

The short answer is YES, you can trust K2HerbStore.com to offer you authentic K2 herb at a great price. We respond to emails within 24 hours, usually less. We have a complete return policy that you can find on our returns link. We have thousands of customers with over 99.6% satisfaction!

5. Do you take PayPal?

No, we do not take payment via PayPal. Secure payments can be made with a valid checking or saving account via e-check.

6. What credit cards do you accept?

At this time we can no longer accept credit cards.

7. How is your product packaged? What does K2 incense look like?

All our K2 incense are usually packaged in 3g bags but a few may be less or more you just have to check. The bags are factory sealed with a trademark logo on the front and manufactured in the U.S. with a black and white disclaimer/barcode on the back. K2 incense is a leafy herbal incense with varying colors depending on the blend. Check our websites products for pictures. All our quality 3g bags are vacuum sealed for freshness and authenticity and are stamped with “Authentic K2″ and a lot number.

8. Your website shows you are “out of  stock” of one of your K2 herb blends. When will you have more?

We cannot guarantee when we will get any of our products back in stock, if you don’t see it on the website it means we are out of it for the moment.. If you would like to be notified as soon as we are back in stock you can sign up with an email address to be notified on the specific product’s page at k2herbstore.com.

9. What is in K2?

K2 incense is a variety of proprietary novelty herbal incense blends that contain both natural and synthetic ingredients.

10. Does K2 contain salvia, THC, cannabis or any controlled substances?

K2 does not contain salvia, THC, cannabis or any other controlled substance and is not intended to be smoked or consumed.

11. How can I tell which products are Authentic K2 herbal incense blends?

Due to the K2′s high popularity, there are many “knock-off” blends or “basement blends”. We have been in business about 4 years and only sell top quality products.